Privacy Policy & Data Protection

Mindfulway ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.mindfulway.life and use our services, including Interactive Insights. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

Last Updated: 1/11/2024

1. Information We Collect

We collect the following types of information directly from you when you complete our Snapshot Evaluation process:

Self-improvement focus areas
Life role
Personal information (name, email address)
Self-assessment
Self-awareness level
Self-Improvement challenges
Learning preferences
Life Coach’s email address (when opting into Report Sharing)

2. Legal Basis for Processing

We process your personal data based on the following legal bases:

Consent: When you provide your personal data during the Snapshot Evaluation process, subscribe to our services, and opt into Report Sharing.
Performance of a Contract: To deliver the services you have subscribed to.
Legitimate Interests: To improve our services and ensure the security of our systems.

3. How We Use Your Information

We use the information we collect for the following purposes:

To create a baseline user profile.
To send personalized self-improvement reports, actions and insights directly to your inbox.
To tailor our services to your unique needs and preferences.
To share Reports and Action Plans with your designated life coach, if you opt into Report Sharing.

4. Disclosure of Your Information

We disclose personal information only with your consent, under the following circumstances:

Report Sharing with Your Life Coach: If you enable Report Sharing at the end of your Snapshot Evaluation, you may enter your life coach's email address and consent to share your Report and Action Plan with them. This feature is fully controlled by you, and the information will only be shared as per your explicit instruction.
Other Third Parties: We do not share your personal information with any other third parties.

5. Data Storage and Security

Your information is stored on secure servers, and we employ industry-standard security measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction. We use secure databases, SSL certificates to encrypt data during transmission, and our applications undergo regular security audits to protect against vulnerabilities, such as HTML injection.

6. Data Retention

We retain your personal data in compliance with the General Data Protection Regulation (GDPR). You can request the deletion of your data at any time by contacting us at hello@mindfulway.life. If you use Report Sharing, you may also request to withdraw the shared access.

7. International Data Transfers

Your data may be transferred to and processed in countries outside the EEA. We ensure appropriate safeguards are in place to protect your data, such as Standard Contractual Clauses approved by the European Commission.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

9. Automated Decision-Making

We do not use automated decision-making or profiling that significantly affects you.

10. Age Restrictions

Our services are intended for users aged 18 and above. We do not knowingly collect personal data from children under the age of 18.

11. Your Data Protection Rights

Under GDPR, you have the right to:

Access the personal data we hold about you.
Request correction of any incorrect or incomplete data.
Request deletion of your personal data.
Object to or restrict the processing of your personal data.
Request the transfer of your personal data to another party.
Withdraw your consent at any time, including consent for Report Sharing.

To exercise any of these rights, please contact us at hello@mindfulway.life.

12. Communication with Users

We may use your personal information to communicate with you through email for the following purposes:

To send you personalized self-improvement reports, actions, insights and updates.
To inform you about new features, services, and promotions.
To send you marketing communications that we believe may interest you.

You can opt out of receiving such communications at any time by following the unsubscribe instructions in the email or by contacting us at hello@mindfulway.life.

13. Data Protection Officer

We have appointed a Data Protection Officer (DPO) to oversee compliance with this policy. You can contact our DPO at hello@mindfulway.life.

14. Breach Notification

In the unlikely event of a data breach, we will notify the relevant supervisory authorities and affected individuals within the required timeframes.

15. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please get in touch with us at:

Email: hello@mindfulway.life

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes we make will be posted on this page, and we will notify you of any significant changes by email.